House Rules are provided at the Property to ensure that Guests and Visitors know and comply with the specific rules governing their permission to enter and occupy the Property.

 

General requirements:

The house is to be left in the same condition as when the guest arrived.  Treat the home as if it was yours and respect the neighbours

 

a) Guest and Visitors must comply with all House Rules and instructions from the Manager during their stay; and

b) Guests must notify the Manager of any disputes or complaints from neighbours as soon as is practicable.

 

Noise and Residential amenity:

a) Guests and Visitors must not create noise which is offensive to occupiers of neighbouring properties especially between 10pm - 8am. 

b) Offensive noise is prohibited and may result in termination of permission to occupy the Property, eviction, loss of rental paid and extra charges for security and other expenses which may be deducted from Security Deposit or Bond under the Terms and Conditions; and

c) Guests and Visitors must not engage in anti-social behaviour and must minimise their impact upon the residential amenity of neighbours and local community.

 

Visitors:

a) Guests are responsible for ensuring the limits set on Visitor numbers is complied with at all times; and

b) Guests are responsible for ensuring that Visitors comply with these House Rules.

 

Gatherings or functions:

a) The Manager is to be advised of any large gatherings and any such activities and

b) Any gathering, celebration or entertainment permitted at the Property must not conflict with residential amenity.

 

Parking:

There is a carport on the premises where vehicles are to be parked. 

 

Garbage and recycling: 

a) Guests and Visitors are to dispose of garbage and recycling in accordance with the usual practice at the Property (as set out below) in the allocated bins, and excess rubbish must not be left in public or common areas; and

b) Garbage and recycling arrangements at the Property are as follows: In the main kitchen there is a Compost Bin (for all vegetables - no meat), a Recycling Bin (Plastic/Glass) and a General Bin (all other rubbish).  The bins will be emptied daily by the House Girl.

 

Security:

Whenever you are absent from the Property, close all windows and doors to maintain security and prevent rain and water damage.

 

Telephone/Wi-fi:

1 x Landline available for local calls only

Wi-fi available (note service can be intermittent).  Passwords available in house.

Foxtel TV available.

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Deck area:

Gas Weber BBQ available for use.  

 

Smoking:

Smoking is not permitted indoors.

 

Pets:

Pets are not permitted on the property.

 

BBQ:

Gas Weber BBQ located on deck area is to be cleaned after each use.

Fire Pit located near beach.  Wood for fire pit is kept on premises.  Upon requested Gardeners can leave wood out with items to light when ready or they can set up the fire pit in the afternoon.

Fire pit to be extinguished after each use.

 

Damages and breakages:

Damages and breakages must be reported to the Manager.

 

On departure arrangements:

Arrangements for keys, security, rubbish, etc are: ​

• House to be left in a clean and tidy manner.

• House keys to be left with House Girl or Manager before departing the premises. 

 

Emergency Contact:

In the event of an emergency relating to the Property, please refer to the Manager - details available at House

In the event of a medical emergency call Churches of Christ Ph: 36400 or Pro Medical Ph: 115 

 

Compliance:

a) Breach of these House Rules is a breach of the Terms and Conditions of occupancy.

b) The Owner and Manager reserve the right to terminate permission to occupy and to evict from the Property, Guests or Visitors who refuse to follow these House Rules or who cause a nuisance.

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Complaints handling:

Guests have an obligation to report any problems or incidents promptly.  Guests (and other parties) with formal complaints should approach the Manager.  If the complaint cannot be resolved amicably and immediately, the complaint will be recorded in writing.  This record will indicate:

a) Date and time received;

b) Name and designation (e.g. Guest, neighbour, council, police etc) of complainant;

c) Contact details of complainant

d) Nature of complaint;

e) Action taken (how and when).